Explore common questions about onboarding, turnaround times, security, integrations, quality assurance, and around-the-clock support.
The duration varies depending on the institution, but it typically averages between 60 and 90 days.
Our turnaround times vary based on the priority and type of case:
We are fully operational 24/7/365, providing coverage every day of the year, including weekends and holidays.
Yes. Our platform is fully HIPAA compliant and adheres to standard market guidelines, backed by comprehensive security certificates and rigorous protocols to ensure your data is completely protected.
We have dedicated, specialized licensing and credentialing teams that partner directly with your departments. To ensure a seamless process, we maintain constant communication and schedule regular alignment meetings all the way through to your official go-live date.
Our quality assurance protocol relies on both scheduled auditing and continuous internal evaluation:
Randomized peer review: We conduct quarterly reviews on approximately 3% of our total volume using randomized peer evaluation.
Bi-monthly reviews: To address immediate needs and maintain high standards, we hold internal review sessions twice a month to evaluate ongoing cases as they arise.
You can reach our reading radiologists instantly through our dedicated, 24/7 support team. They accept both phone calls and text messages and are available around the clock to immediately connect you with a radiologist at any time.
We provide 24/7 technical and PACS support to immediately assist you with any urgent workflow or system issues that may arise.
Yes. We offer scalable interfacing capabilities tailored to your specific needs and can support integration with nearly all standard PACS and RIS platforms.
We do not set strict RVU targets. Our priority is high-quality, accurate reading rather than productivity quotas. Most radiologists in our organization read between 8 and 15 RVUs per hour, depending on modality, case complexity, and workflow.
We offer a variety of scheduling options and work with radiologists to identify an arrangement that fits their needs. Opportunities may include daytime, evening, overnight, and flexible roles.
Both options are available. Some radiologists focus exclusively on subspecialty work, while others maintain a broader general-reading practice. We can discuss the case mix that best matches your experience and preferences.
Yes. We are a fully teleradiology-focused organization, and our radiologists work remotely.
We use Konica Minolta EXA as our PACS viewer and Dragon Medical for voice recognition. Additional tools, including rScriptor and RadPal, may also be available to support efficient reporting workflows.
We currently use site-specific worklists. We are also evaluating workflow orchestration solutions to further streamline and harmonize the reading experience.
Yes. Our IT support teams are available 24 hours a day, seven days a week.
Compensation is primarily based on an RVU pay-per-click model. Additional compensation arrangements may apply in certain circumstances, including X-ray interpretation and shift floor rates.
No. We do not currently offer a partnership track.
No. We do not currently offer traditional employee benefits.