Frequently Asked Questions

Our streamlined implementation process typically takes 2-3 weeks, including all credentialing, technology integration, and staff training. We assign a dedicated implementation specialist to ensure a seamless transition with zero coverage gaps.

We're compatible with all major PACS and EMR systems, requiring no additional hardware purchases. Our technical team handles the entire integration process, ensuring secure transmission protocols that comply with all HIPAA regulations.

Our comprehensive QA program includes peer review of 10% of all studies, subspecialist over-reads for complex cases, and regular performance metrics tracking. Our radiologists maintain a 99.7% concordance rate with academic center second opinions.

Each reading radiologist is directly available via phone for immediate consultation with your clinical team. Critical findings are communicated within minutes by phone, with documentation in the report. We maintain an average callback time Of under 3 minutes.

We maintain a surge capacity protocol that can activate additional radiologists within 30 minutes of notification. Our distributed network Of 95 radiologists allows us to triple normal capacity during emergencies while maintaining turnaround times.